What makes us different?
From audiology best practice, to verification and family centered hearing care, learn why Experience Hearing should be your hearing care provider of choice.
Our comprehensive testing ensures we understand the unique level of hearing loss in order to recommend the best solutions to optimize your ability to hear. Exceptional follow-up care and ongoing customer service are essential to the successful rehabilitation of hearing loss.
We work as an independent practice with the best manufacturers in order to provide you with customized hearing solutions. The most advanced fitting methods and equipment are used to make sure individuals can hear with maximum clarity. We offer a full line of assistive hearing devices, batteries and other hearing accessories. Our audiologists love what they do! We are sensitive to the needs of each and every one of our patients who depend on our knowledge, ideas and care. We develop treatment plans that help people hear, understand and experience more of life’s richness.
At Experience Hearing, we believe that hearing care should be integrated, family centred care.
At our practice, you will be seen by a HPCSA registered audiologist, who only has your best interests at heart. From the initial testing consultation, right through to the required rehabilitation programme, the audiologist will guide you, answer your questions and ensure that those important to your care and interaction also understand your unique hearing needs.
We are an independently owned private practice. This means we are able to fit hearing aids from any major hearing aid manufacturer, based on what is best for your lifestyle, hearing loss, and budget.
Best Practice Hearing Aid Fitting
A Scientific Approach to Custom Hearing Aid Programming
Not all hearing practices in South Africa use real ear measurements when fitting hearing aids. Without this important test, your hearing aid fitting is simple a calculated ‘guess’ and could be improved.
Data shows that, on average, patients fit with hearing aids without real ear testing are "under-prescribed", meaning they don't hear the sounds they should be with amplification.
For this reason, we complete real ear measurement on EVERY hearing aid fitting. That means you are guaranteed to get the best possible results from the devices you've purchased.
Hearing aids are complex and delicate electrical devices that are worn in your ears for 12 hours a day or more. That's why we provide a structured follow-up care program with the purchase of hearing aids. That includes device cleaning and testing twice a year. We also re-test your hearing annually and update your hearing aid prescription if your hearing has changed.
With this structured follow-up care program, our patients are satisfied for years after their initial hearing aid purchase.
Our Values
INTEGRITY
We believe that honesty, fairness and sincerity is essential when we interact with patients and their families. The services provided, must be chosen to the benefit of the patient.
CONSISTENCY
All individuals deserve consistently good standard of care, regardless of race, ethnicity, gender or social standing.
FAMILY CENTERED
The services we provided must as far as possible involve the family and caregivers of the patient. Hearing difficulties affects not only the individual, but also those involved with him and it is therefore essential to include them in the rehabilitation programme.
WELL TRAINED PRACTITIONERS
Our audiologists consistently endeavor to upgrade their skills and knowledge base, so as to ensure that they provide services within the framework of best practice.